RACI Matrix — Delivery Governance
RACI Matrix — Delivery Governance
Status: Draft — Pending human owner review and role assignment
Version: 0.1
Last Updated: 2026-04-05
Classification: [HUMAN-RECOMMENDED] — Copilot-drafted; all[PLACEHOLDER]roles must be named humans before this document is authoritative.
Role Definitions
| Role ID | Role Name | Description |
|---|---|---|
| PO | Product Owner | Accountable for charter, scope, milestone go/no-go decisions |
| CL | Curriculum Lead | Responsible for module design, learning objective quality, and mastery loop integrity |
| SME | Subject-Matter Expert | Provides AQAL and ILP content expertise; validates developmental accuracy |
| SL | Safety Lead | Owns shadowwork safety tier review, stop-rule enforcement, and incident escalation |
| CA | Clinical Advisor | Reviews safety model for clinical appropriateness; [HUMAN-REQUIRED] |
| CR | Content Reviewer | Conducts evidence vetting and peer review sign-off |
| PC | Pilot Coordinator | Manages recruitment, consent, scheduling, and live facilitation; [HUMAN-REQUIRED] |
| AN | Analyst | Owns analytics schema, pilot data collection, and revision report |
| AL | Accessibility Lead | Ensures WCAG 2.2 Level AA compliance across learner-facing content |
| COP | Copilot (AI) | Generates drafts, code, and templates as directed; cannot approve or execute human-required actions |
RACI Key
| Symbol | Meaning |
|---|---|
| R | Responsible — does the work |
| A | Accountable — owns the outcome; signs off |
| C | Consulted — provides input before or during |
| I | Informed — notified of outcome |
| — | Not involved |
1. Curriculum Workflow
| Activity | PO | CL | SME | SL | CR | PC | AN | AL | COP |
|---|---|---|---|---|---|---|---|---|---|
| Define learning objectives for module | C | A | C | — | — | — | — | — | R |
| Write module content (Learn/Practice/Reflect) | I | A | C | — | — | — | — | — | R |
| Map content to AQAL quadrants/levels/lines | I | C | A | — | — | — | — | — | R |
| Evidence-vetting checklist pass | I | C | C | — | A | — | — | — | R |
| Peer review (round 1 and 2) | I | C | C | — | A/R | — | — | — | I |
| Accessibility review of module | I | C | — | — | — | — | — | A | R |
| Final publication approval | A | C | C | — | C | — | — | C | — |
| Add retrieval loop (spaced/interleaved) | I | A | — | — | — | — | — | — | R |
| Update module after pilot revision | C | A | C | — | C | — | C | — | R |
2. Safety Workflow
| Activity | PO | CL | SME | SL | CA | CR | PC | COP |
|---|---|---|---|---|---|---|---|---|
| Assign safety tier to practice | C | C | C | A | C | — | — | R |
| Draft consent and contraindications language | I | — | — | A | C | — | — | R |
| Define stop rules and grounding alternatives | I | — | — | A | C | — | — | R |
| Define escalation pathway | C | — | — | A | C | — | C | R |
| Clinical review of safety model | I | — | — | C | A | — | — | — |
| Facilitator briefing script | I | — | — | A | — | — | C | R |
| Safety launch readiness checklist sign-off | A | — | — | A | C | — | C | — |
| Incident documentation (live pilot) | I | — | — | A | C | — | R | — |
| Incident escalation to qualified support | I | — | — | C | A | — | R | — |
| Post-incident review and protocol update | A | — | — | A | C | — | C | I |
3. Analytics Workflow
| Activity | PO | CL | AN | PC | COP |
|---|---|---|---|---|---|
| Define analytics schema (events, metrics) | C | C | A | — | R |
| Define pilot measurement instruments | C | C | A | C | R |
| Instrument learner-facing pages (tracking events) | I | — | A | — | R |
| Collect pilot data (sessions, engagement, outcomes) | I | — | A | R | — |
| Analyse pre→post rubric scores | I | C | A | — | R (template) |
| Populate pilot revision report | C | C | A | C | R (template) |
| Interpret sensitive participant data | A | — | C | C | — |
| Convert findings to prioritised change issues | C | C | A | — | R |
| Present findings to steering group | A | C | A | — | — |
4. Governance and Charter Workflow
| Activity | PO | CL | SL | AN | COP |
|---|---|---|---|---|---|
| Maintain product charter | A | — | C | — | R (draft) |
| Maintain RACI matrix | A | — | C | — | R (draft) |
| Weekly progress check | A | C | C | C | — |
| Milestone go/no-go decision | A | C | C | C | I |
| Charter revision (scope changes) | A | C | C | — | R (draft) |
| Backlog grooming and prioritisation | A | C | — | — | R |
| Issue template management | I | — | — | — | R |
5. Pilot Execution Workflow
| Activity | PO | CL | SL | CA | PC | AN | COP |
|---|---|---|---|---|---|---|---|
| Draft pilot runbook | C | C | C | — | A | C | R |
| Learner recruitment | A | — | — | — | R | — | — |
| Informed consent collection | A | — | C | C | R | — | — |
| Scheduling and session logistics | I | — | — | — | A/R | — | — |
| Live facilitation | I | — | C | — | R | — | — |
| Real-time safety monitoring | I | — | A | — | R | — | — |
| Engagement and completion tracking | I | — | — | — | C | A/R | — |
| Post-pilot debrief with facilitators | C | C | A | — | R | — | — |
6. Role Assignment (Action Required)
Human owners must fill in this table before the first M1 governance check-in.
| Role | Named Owner | Contact | Date Assigned |
|---|---|---|---|
| Product Owner (PO) | Phil Ruff | @paruff | 2026-10-18 |
| Curriculum Lead (CL) | [PLACEHOLDER] | [email/handle] | [DATE] |
| Subject-Matter Expert (SME) | [PLACEHOLDER] | [email/handle] | [DATE] |
| Safety Lead (SL) — Tier 2 safety reviewer | Phil Ruff | @paruff | 2026-10-18 |
| Clinical Advisor (CA) — [HUMAN-REQUIRED] | [PLACEHOLDER] | [email/handle] | [DATE] |
| Content Reviewer (CR) | [PLACEHOLDER] | [email/handle] | [DATE] |
| Pilot Coordinator (PC) — [HUMAN-REQUIRED] | [PLACEHOLDER] | [email/handle] | [DATE] |
| Analyst (AN) | [PLACEHOLDER] | [email/handle] | [DATE] |
| Accessibility Lead (AL) | [PLACEHOLDER] | [email/handle] | [DATE] |
7. Version History
| Version | Date | Author | Change Summary |
|---|---|---|---|
| 0.1 | 2026-04-05 | Copilot | Initial draft for human review |
| 0.2 | 2026-10-18 | Claude (AI draft), approved by @paruff | Named the Product Owner and the Safety Lead as Tier 2 safety reviewer (P1-03, #511) |