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Product Charter

Integral Education Platform — Product Charter​

Status: v0.2 — Approved by the Product Owner (@paruff), 2026-10-18 (plan task P1-01, issue #509)
Version: 0.2
Last Updated: 2026-10-18
Classification: [HUMAN-REQUIRED] — AI-drafted; the Product Owner must validate scope, outcomes, and the sign-off section before this becomes authoritative.
Aligned with: docs/product/intent.md, docs/product/specification.md (FR-15, FR-19), docs/product/plan.md


1. Mission Statement​

The Integral Education Platform delivers evidence-based, developmentally-informed, self-paced learning experiences that support whole-person growth across the cognitive, emotional, somatic, interpersonal, and ethical lines of development.

We apply the AQAL framework (All Quadrants, All Levels, All Lines, All States, All Types) to design pathways that are:

  • Built for adults learning alone: no instructor, cohort, or facilitator is assumed
  • Grounded in learning science for durable learning (retrieval, spacing, interleaving, mastery)
  • Safe, consent-led, and accessible (WCAG 2.2)
  • Measurable against clear developmental outcomes

2. Strategic Objectives​

#ObjectiveSuccess Indicator
O1Provide accessible self-paced integral learning pathways13/13 QuickStarts carry a planning prompt, visible progress, and scheduled reviews (FR-13)
O2Maintain evidence quality across all content100% of published claims pass the Evidence-Vetting Checklist
O3Uphold safety standards for shadow and reflective practicesZero Tier 3 safety incidents unescalated within 24 h
O4Measure learning objectively before claiming the product works≥1 self-paced study with a delayed retention test ≥7 days after the last module, reported as an effect size with interval; self-report reported separately, never as the headline (FR-15, FR-19)
O5Operate with transparent, auditable governanceCharter, RACI, and decision log current within each milestone

3. Scope​

3.1 In Scope​

  • Design and publishing of AQAL-aligned learning modules following the Mastery Loop (Learn → Practice → Reflect → Assess → Integrate → Retrieval)
  • Self-paced QuickStart pathways that supply the structure a teacher would otherwise give (planning prompts, visible progress, scheduled reviews, honest self-checks)
  • A self-paced retention study on one QuickStart (FR-15; plan P5)
  • Supporting governance artifacts: charter, RACI, backlog, evidence checklist, peer review SOP, safety standard
  • Docusaurus-based platform hosted on GitHub Pages
  • Learning metrics baseline (FR-19) and retention study report

3.2 Out of Scope​

ExclusionRationale
Clinical therapy or counsellingPlatform is educational, not clinical; mental health services require licensed practitioners
Live facilitator certification programmeRequires qualified human credentialing body; flagged [HUMAN-REQUIRED]
Automated learner assessment or grading algorithmsRubrics are self-assessed; algorithmic grading not appropriate without validity study
Instructor-led, cohort, or facilitated delivery, including facilitated pilotsThe product is self-paced only (intent.md); the retention study is self-paced too
Per-learner tracking or accountsProgress stays in the learner's browser (NFR-05)
Personalised AI coachingOut of scope for M1–M3; may be assessed in a future charter revision

4. Measurable Outcomes (M1–M3)​

Milestone 1 (Weeks 1–4) — Foundations and Governance​

DeliverableOwnerAcceptance Criteria
Product Charter (this document)[PLACEHOLDER: Product Owner]Approved by owner and stakeholders; stored in repo
RACI matrix[PLACEHOLDER: Product Owner]All roles filled; no gaps in curriculum/safety/analytics
Backlog (backlog.md)CopilotAll M1 Copilot tasks marked complete
AQAL Competency MapCopilot + [PLACEHOLDER: SME]Domains, levels, and progression indicators defined
ILP Practice TaxonomyCopilot + [PLACEHOLDER: SME]Taxonomy dimensions and safety notes populated
Evidence-Vetting ChecklistCopilotGates 1–8 documented and approved
Peer Review SOPCopilotReviewer roles, rounds, and decision log defined
Shadowwork Safety StandardCopilotTier model, stop rules, and escalation path complete

Later milestones​

Delivery after M1 is sequenced in docs/product/plan.md (P2–P11), not in this charter. The facilitated M2–M3 pilot pathways from v0.1 are removed. The outcome measure is the self-paced retention study:

DeliverableOwnerAcceptance Criteria
Self-paced study protocol (P5-01)AI draft + [PLACEHOLDER: Analyst]One QuickStart; delayed retention test ≥7 days after the last module; self-report reported separately
Retention test items (P5-02)AI draft + [HUMAN-REQUIRED] validatorValidation recorded in internal/pilots/
Study report (P5-03)[PLACEHOLDER: Analyst]Effect sizes with intervals, labelled preliminary; no efficacy claims from one study

5. Constraints​

ConstraintDescription
SafetyAny shadow or emotionally intense content must follow the Shadowwork Safety Standard
EvidenceNo claim published without passing the Evidence-Vetting Checklist
AccessibilityAll learner-facing content must meet WCAG 2.2 Level AA
Cognitive loadMicrolearning units capped at 3–5 minutes; one concept per unit; no extraneous visuals
Scope guardNo therapeutic framing; no clinical claims; no Tier 2 content published before a named safety reviewer exists (plan P1-03); no Tier 3 content
ConsentExplicit, revocable consent required before any reflective or shadow practice
Data privacyLearner reflection data is private by default; minimum retention; role-based access only

6. Governance Cadence​

CadenceActivityOwner
WeeklyProgress check against backlog; blocker escalation[PLACEHOLDER: Product Owner]
Per milestoneCharter and RACI review; backlog grooming; go/no-go decision[PLACEHOLDER: Steering Group]
Per content releaseEvidence-vetting checklist pass; peer review sign-off[PLACEHOLDER: Content Reviewer]
On incidentSafety incident documented; escalation actioned within 24 h[PLACEHOLDER: Safety Lead]
QuarterlyFull charter review; scope and outcome re-validation[PLACEHOLDER: Product Owner + Steering Group]

7. Decision Authority (Summary RACI)​

See the full RACI Matrix for role definitions and workflow assignments.

DecisionAccountableConsulted
Scope changesProduct OwnerSteering Group
Content publicationContent ReviewerCurriculum Lead, SME
Safety tier classificationSafety LeadClinical Advisor
Retention study go/no-goProduct OwnerAnalyst, Safety Lead
Charter revisionProduct OwnerSteering Group

8. Risks and Mitigations​

RiskLikelihoodImpactMitigation
Shadow content causes learner distress with no facilitator presentMediumHighTier model, consent, stop rules, grounding alternatives, and signposting to qualified support in every Tier 2 module
Evidence quality insufficient for claimsMediumMediumMandatory evidence-vetting gate before publication
Scope creep into clinical territoryLowHighExplicit exclusion list; quarterly charter review
Self-paced learners disengage (Reich & Ruipérez-Valiente, 2019)HighHighPlanning prompts, if-then plans, visible progress, scheduled reviews (FR-13)
Retention study recruits too few learnersMediumMediumLabel results preliminary; no efficacy claims from one study
Key role vacancies (SME, Safety Lead)MediumHighIdentify owners before M2 launch; flag blockers weekly

9. Stakeholder Roles​

Action required: Assign a named human to each placeholder before charter approval.

RoleResponsibilityCurrent Owner
Product OwnerCharter, scope decisions, milestone go/no-goPhil Ruff (@paruff)
Curriculum LeadModule design, learning objective quality[PLACEHOLDER]
Subject-Matter Expert (SME)AQAL and ILP content accuracy[PLACEHOLDER]
Safety LeadShadowwork safety tier review, incident escalation; Tier 2 safety reviewerPhil Ruff (@paruff)
Clinical AdvisorSafety model clinical review[PLACEHOLDER — HUMAN-REQUIRED]
Content ReviewerEvidence vetting and peer review[PLACEHOLDER]
AnalystMetrics baseline, retention study protocol and report[PLACEHOLDER]
Accessibility LeadWCAG 2.2 review[PLACEHOLDER]

10. Approval and Sign-Off​

This section must be completed by named human owners before this charter is authoritative.

RoleNameDateSignature
Product OwnerPhil Ruff (@paruff)2026-10-18Approved via PR #560
Safety Lead[PLACEHOLDER][DATE][SIGNATURE]
Clinical Advisor[PLACEHOLDER][DATE][SIGNATURE]
Steering Group Representative[PLACEHOLDER][DATE][SIGNATURE]

11. Version History​

VersionDateAuthorChange Summary
0.12026-04-05CopilotInitial draft for human review
0.22026-10-18Claude (AI draft)Self-paced-only scope; O4 replaced with the FR-15 delayed retention measure; facilitated pilot pathways and Pilot Coordinator role removed (P1-01, #509). Approved by the Product Owner 2026-10-18