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Customer Advisory Board Feedback Form

Use this form to collect structured feedback from CAB members on features, roadmap items, or strategic decisions

Feedback Request Information

Request Date: [YYYY-MM-DD]

Requested By: [Product Team Member Name]

Response Deadline: [YYYY-MM-DD]

Topic: [Brief description of what feedback is needed on]

Context: [1-2 paragraphs providing background on why this feedback is needed and how it will be used]

Feedback Topic

Feature/Initiative Overview

Name: [Feature or Initiative Name]

Description: [Detailed description of the feature, initiative, or decision requiring feedback]

Problem Statement: [What user problem does this solve? What pain point does it address?]

Proposed Solution: [High-level description of the proposed approach]

Target Users: [Who will benefit from this? Which personas?]

Expected Impact: [What improvements or changes are expected?]

Timeline: [Proposed development and release timeline]

Feedback Questions

1. Relevance and Value

How relevant is this feature/initiative to your organization's needs?

  • [ ] Extremely relevant - Would solve a critical pain point
  • [ ] Very relevant - Would address an important need
  • [ ] Somewhat relevant - Nice to have but not critical
  • [ ] Not very relevant - Low priority for us
  • [ ] Not relevant - Wouldn't use this

Please elaborate on your rating: [Free text explanation]

What value would this provide to your team?

  • [ ] High value - Would significantly improve our operations
  • [ ] Medium value - Useful improvement
  • [ ] Low value - Minor benefit
  • [ ] No value - Wouldn't use or impact us

Estimated impact on your platform operations: [e.g., Would reduce deployment time by 30%, would enable new use case X, would improve developer satisfaction]

2. Priority Assessment

How would you prioritize this relative to other potential features?

  • [ ] P0 - Critical, need this ASAP
  • [ ] P1 - High priority, want this in next quarter
  • [ ] P2 - Medium priority, would like this year
  • [ ] P3 - Low priority, nice to have someday
  • [ ] P4 - Not needed

If you rated this as high priority (P0/P1), why? [Free text explanation]

What other features/initiatives would you deprioritize to get this sooner? [Free text - helps understand trade-offs]

3. Approach and Design

Does the proposed approach make sense for your use case?

  • [ ] Yes, completely
  • [ ] Mostly, with some concerns
  • [ ] Partially - would need modifications
  • [ ] No - different approach needed
  • [ ] Unsure - need more information

Concerns or suggestions on the approach: [Free text - specific feedback on design, architecture, implementation]

Alternative approaches to consider: [Free text - if you have ideas for different ways to solve this]

4. Adoption and Implementation

Would you use this feature/capability once available?

  • [ ] Yes, immediately upon release
  • [ ] Yes, within 1-3 months of release
  • [ ] Yes, eventually (6+ months)
  • [ ] Maybe - depends on implementation
  • [ ] No - not applicable to us

What would prevent or delay adoption?

  • [ ] Technical complexity
  • [ ] Migration effort required
  • [ ] Team training needed
  • [ ] Performance concerns
  • [ ] Security/compliance review needed
  • [ ] Budget/resource constraints
  • [ ] Other: **___**

Adoption complexity for your organization:

  • [ ] Easy - Could adopt quickly with minimal effort
  • [ ] Moderate - Would require some work but manageable
  • [ ] Complex - Would require significant planning and effort
  • [ ] Very complex - Major undertaking

5. Requirements and Edge Cases

Are there specific requirements or constraints we should consider? [Free text - any technical, security, compliance, or operational requirements]

Edge cases or scenarios to handle: [Free text - unusual situations, corner cases, or specific contexts to consider]

Integration points or dependencies: [e.g., Must integrate with tool X, needs to support Y protocol]

6. Documentation and Support

What documentation would you need to adopt this successfully?

  • [ ] Getting started guide
  • [ ] Architecture overview
  • [ ] Configuration reference
  • [ ] Migration guide
  • [ ] API documentation
  • [ ] Video tutorials
  • [ ] Troubleshooting guide
  • [ ] Best practices
  • [ ] Other: **___**

Level of support/training needed:

  • [ ] Self-service documentation sufficient
  • [ ] Would want office hours or Q&A session
  • [ ] Would need hands-on training
  • [ ] Would need implementation assistance

7. Risks and Concerns

Do you have any concerns about this feature/initiative?

  • [ ] No concerns
  • [ ] Minor concerns (please describe below)
  • [ ] Moderate concerns (please describe below)
  • [ ] Major concerns (please describe below)

Specific concerns: [Free text - any risks, downsides, or potential issues]

Mitigation suggestions: [Free text - how concerns could be addressed]

8. Competitive Context

How does this compare to similar capabilities in other platforms?

  • [ ] Better - Would give Fawkes an advantage
  • [ ] Comparable - On par with alternatives
  • [ ] Behind - Others do this better
  • [ ] Unique - Not available elsewhere
  • [ ] Unsure - Haven't seen similar features

If you have experience with similar features elsewhere, what worked well? [Free text - lessons from other platforms]

What didn't work well in other implementations? [Free text - pitfalls to avoid]

9. Early Access Interest

Would you be interested in early access testing?

  • [ ] Yes - Would test in dev/staging environment
  • [ ] Yes - Could test in production (with appropriate safeguards)
  • [ ] Maybe - Need more details
  • [ ] No - Not at this time

If yes, what's your testing environment?

  • [ ] Local development
  • [ ] Shared staging/QA
  • [ ] Production (small scale)
  • [ ] Production (full scale)

Available time commitment for early access:

  • [ ] 1-2 hours
  • [ ] 2-4 hours
  • [ ] 4-8 hours
  • [ ] 8+ hours

10. Additional Feedback

Any other thoughts, suggestions, or feedback? [Free text - open field for any additional input]

Examples of similar needs in your organization: [Free text - context about how this relates to your challenges]

Success criteria - what would make this a "win" for you? [Free text - how you would measure success]

Respondent Information

Your Name: [Name]

Role: [Title]

Organization: [Company/Organization]

GitHub Username: [@username]

Submission Date: [YYYY-MM-DD]

For Admin Use Only

Review Date:

Reviewed By:

Feedback Summary: [Key takeaways from this response]

Impact on Design:

  • [ ] No changes needed
  • [ ] Minor adjustments
  • [ ] Moderate changes
  • [ ] Major redesign
  • [ ] Requires further discussion

Follow-up Actions:

  • [ ] Schedule follow-up call
  • [ ] Share updated design
  • [ ] Add to early access list
  • [ ] Update requirements doc
  • [ ] Other: **___**

Notes:

Template Version: 1.0 Last Updated: December 25, 2025 Owner: Product Team